{"id":16,"date":"2025-12-14T04:29:32","date_gmt":"2025-12-14T09:29:32","guid":{"rendered":"https:\/\/nailslucia.com\/?page_id=16"},"modified":"2025-12-15T02:23:29","modified_gmt":"2025-12-15T07:23:29","slug":"reembolso_devoluciones","status":"publish","type":"page","link":"https:\/\/nailslucia.com\/index.php\/reembolso_devoluciones\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16\" class=\"elementor elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d47b614 e-flex e-con-boxed e-con e-parent\" data-id=\"d47b614\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a8cdc4 elementor-widget elementor-widget-heading\" data-id=\"8a8cdc4\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de devoluciones<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-b0480d6 e-flex e-con-boxed e-con e-parent\" data-id=\"b0480d6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-0d2146c e-con-full e-flex e-con e-child\" data-id=\"0d2146c\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9acfc31 elementor-widget elementor-widget-text-editor\" data-id=\"9acfc31\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\" data-start=\"1100\" data-end=\"1312\">Todas las compras realizadas en nuestra tienda online cuentan con la <strong data-start=\"1169\" data-end=\"1200\">Garant\u00eda de Calidad Capilar<\/strong>, que permite realizar cambios o reemplazos en caso de recibir un producto defectuoso o diferente al solicitado.<\/p>\n<p style=\"text-align: center;\" data-start=\"1314\" data-end=\"1413\"><strong data-start=\"1314\" data-end=\"1329\">IMPORTANTE:<\/strong><br data-start=\"1329\" data-end=\"1332\">No realizamos devoluciones de dinero. \u00danicamente se aceptan cambios.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-2340ebe e-flex e-con-boxed e-con e-parent\" data-id=\"2340ebe\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-239a5f0 e-con-full e-flex e-con e-child\" data-id=\"239a5f0\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-65ebcf5 elementor-widget elementor-widget-heading\" data-id=\"65ebcf5\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u00bfCu\u00e1ndo aplica la devoluci\u00f3n o cambio?<\/h2>\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-8525415 e-con-full e-flex e-con e-child\" data-id=\"8525415\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9ff2c2d elementor-widget elementor-widget-heading\" data-id=\"9ff2c2d\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">REQUISITOS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ef7d9c9 e-flex e-con-boxed e-con e-parent\" data-id=\"ef7d9c9\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e95129f elementor-widget elementor-widget-text-editor\" data-id=\"e95129f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li data-start=\"1486\" data-end=\"1584\"><p data-start=\"1488\" data-end=\"1584\">El producto debe estar <strong data-start=\"1511\" data-end=\"1522\">sin uso<\/strong>, en <strong data-start=\"1527\" data-end=\"1552\">perfectas condiciones<\/strong> y en su <strong data-start=\"1561\" data-end=\"1581\">empaque original<\/strong>.<\/p><\/li><li data-start=\"1585\" data-end=\"1692\"><p data-start=\"1587\" data-end=\"1692\">La solicitud debe enviarse al correo en un plazo m\u00e1ximo de <strong data-start=\"1646\" data-end=\"1657\">3 d\u00edas<\/strong> despu\u00e9s de recibido el producto.<\/p><\/li><li data-start=\"1693\" data-end=\"1740\"><p style=\"text-align: left;\" data-start=\"1695\" data-end=\"1740\">Adjuntar factura o comprobante electr\u00f3nico.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-3bb2ad3 e-flex e-con-boxed e-con e-parent\" data-id=\"3bb2ad3\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-7baf7d8 e-con-full e-flex e-con e-child\" data-id=\"7baf7d8\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2e7223c elementor-widget elementor-widget-heading\" data-id=\"2e7223c\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">EXCEPCIONES<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d576b33 e-flex e-con-boxed e-con e-parent\" data-id=\"d576b33\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e50b8d8 elementor-widget elementor-widget-text-editor\" data-id=\"e50b8d8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul data-start=\"1762\" data-end=\"2041\"><li data-start=\"1762\" data-end=\"1791\"><p data-start=\"1764\" data-end=\"1791\">Productos en liquidaci\u00f3n.<\/p><\/li><li data-start=\"1792\" data-end=\"1835\"><p data-start=\"1794\" data-end=\"1835\">Productos en promoci\u00f3n o con descuento.<\/p><\/li><li data-start=\"1836\" data-end=\"1928\"><p data-start=\"1838\" data-end=\"1928\">Tratamientos capilares, exfoliantes o ampollas que ya hayan sido abiertos o manipulados.<\/p><\/li><li data-start=\"1929\" data-end=\"2041\"><p data-start=\"1931\" data-end=\"2041\">Productos de aplicaci\u00f3n directa (shampoos, acondicionadores, t\u00f3nicos, mascarillas) si presentan signos de uso.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5862482 e-flex e-con-boxed e-con e-parent\" data-id=\"5862482\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6350767 elementor-widget elementor-widget-heading\" data-id=\"6350767\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pasos para solicitar un cambio<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-16130d6d e-flex e-con-boxed e-con e-parent\" data-id=\"16130d6d\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c879a47 elementor-widget elementor-widget-text-editor\" data-id=\"c879a47\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ol style=\"text-align: center;\" data-start=\"2086\" data-end=\"2607\">\n<li data-start=\"2086\" data-end=\"2245\">\n<p style=\"text-align: left;\" data-start=\"2089\" data-end=\"2141\">Enviar al correo <span style=\"color: #800080;\"><strong>nailsluciabeautystudio@gmail.com<\/strong><\/span><\/p>\n<ul style=\"text-align: left;\" data-start=\"2145\" data-end=\"2245\">\n<li data-start=\"2145\" data-end=\"2169\">\n<p data-start=\"2147\" data-end=\"2169\">Foto(s) del producto<\/p>\n<\/li>\n<li data-start=\"2173\" data-end=\"2206\">\n<p data-start=\"2175\" data-end=\"2206\">Explicaci\u00f3n del inconveniente<\/p>\n<\/li>\n<li data-start=\"2210\" data-end=\"2245\">\n<p data-start=\"2212\" data-end=\"2245\">Factura o comprobante de compra<\/p>\n<\/li>\n<\/ul>\n<\/li>\n<li style=\"text-align: left;\" data-start=\"2246\" data-end=\"2358\">\n<p data-start=\"2249\" data-end=\"2358\">Nuestro equipo responder\u00e1 en un m\u00e1ximo de <strong data-start=\"2291\" data-end=\"2312\">5 d\u00edas laborables<\/strong> para confirmar si su solicitud es aprobada.<\/p>\n<\/li>\n<li style=\"text-align: left;\" data-start=\"2359\" data-end=\"2475\">\n<p data-start=\"2362\" data-end=\"2475\">Si aplica, deber\u00e1 entregar el producto en nuestro punto de recepci\u00f3n o enviarlo mediante mensajer\u00eda autorizada.<\/p>\n<\/li>\n<li data-start=\"2476\" data-end=\"2607\">\n<p style=\"text-align: left;\" data-start=\"2479\" data-end=\"2503\">Incluir en el paquete:<\/p>\n<ul data-start=\"2507\" data-end=\"2607\">\n<li style=\"text-align: left;\" data-start=\"2507\" data-end=\"2533\">\n<p data-start=\"2509\" data-end=\"2533\">Producto en su empaque<\/p>\n<\/li>\n<li style=\"text-align: left;\" data-start=\"2537\" data-end=\"2548\">\n<p data-start=\"2539\" data-end=\"2548\">Factura<\/p><\/li>\n<\/ul>\n<\/li>\n<\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pol\u00edtica de devoluciones Todas las compras realizadas en nuestra tienda online cuentan con la Garant\u00eda de Calidad Capilar, que permite realizar cambios o reemplazos en caso de recibir un producto defectuoso o diferente al solicitado. IMPORTANTE:No realizamos devoluciones de dinero. \u00danicamente se aceptan cambios. \u00bfCu\u00e1ndo aplica la devoluci\u00f3n o cambio? REQUISITOS El producto debe estar &#8230; <a title=\"Pol\u00edtica de devoluciones y reembolsos\" class=\"read-more\" href=\"https:\/\/nailslucia.com\/index.php\/reembolso_devoluciones\/\" aria-label=\"Leer m\u00e1s sobre Pol\u00edtica de devoluciones y reembolsos\">Leer m\u00e1s<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-16","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nailslucia.com\/index.php\/wp-json\/wp\/v2\/pages\/16","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nailslucia.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nailslucia.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nailslucia.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nailslucia.com\/index.php\/wp-json\/wp\/v2\/comments?post=16"}],"version-history":[{"count":6,"href":"https:\/\/nailslucia.com\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions"}],"predecessor-version":[{"id":385,"href":"https:\/\/nailslucia.com\/index.php\/wp-json\/wp\/v2\/pages\/16\/revisions\/385"}],"wp:attachment":[{"href":"https:\/\/nailslucia.com\/index.php\/wp-json\/wp\/v2\/media?parent=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}